At CAOBA, innovation is at the heart of everything we do. Today, we’re proud to announce a major technological milestone: all CAOBA Hotels properties using Cloudbeds as their PMS can now connect to our brand through our newly developed API.
This upgrade enables a direct, streamlined, and far more efficient integration compared to our previous setup, especially when it comes to improving accuracy in payment processing and operational syncing across platforms.
This new connection represents a significant leap forward in communication between both brands, reinforcing CAOBA’s position as the trusted marketplace for exclusive accommodations, supported by solid and forward-thinking technology partners. Most importantly, it strengthens our long-standing commitment to direct bookings, the pillar that has guided our vision since day one.
We begin this new chapter with tremendous excitement, and here’s why.
1. A Gateway for More PMS-Connected Properties
While Cloudbeds remains the primary PMS for most CAOBA Hotels partners, the new API has been developed with future interoperability in mind.
Properties that do not use Cloudbeds directly, but connect through systems already integrated with Cloudbeds, such as Siteminder, Sabre (SynXis), Charlie, and others, will also be able to connect to CAOBA via API.
This flexible architecture prepares CAOBA for broader expansion, enabling us to welcome more boutique hotels into our curated ecosystem while maintaining the same high-quality standards.
2. Enhanced Marketplace Visibility
The new integration also unlocks a next step for our brand: being publicly listed in the Cloudbeds Marketplace. This upcoming visibility will strengthen connections with new properties seeking a curated marketplace that stays true to authenticity, experience, and exceptional hospitality.
We owe part of this progress to our long-standing technology ally, Nativo Digital Solutions, based in Mérida, Mexico—just minutes away from Tulum, where we will soon host our upcoming CAOBA Unveils event.
Click here to read more about it.
With this new exposure, the CAOBA brand and its portfolio of exclusive hotels will be more accessible than ever for partners who share our vision.
3. A Simpler Integration Experience
Despite the high level of functionality and connectivity, the integration process is incredibly easy. Hotels joining CAOBA simply follow a few steps outlined in the PDF guide we share with our current and future partners.
For hoteliers who prefer a fully hands-off approach, our team can also handle the integration on their behalf. Once the setup is complete, we can remove access to their PMS API, maintaining security and peace of mind.
This ease of onboarding ensures that technology is never a barrier for those who want to join the CAOBA community.
Building the Future of Direct Boutique Hospitality
This new API marks a pivotal moment in CAOBA’s trajectory—one that aligns with our mission to elevate the hospitality landscape through transparency, autonomy, and exceptional guest experiences.
By strengthening our technological foundation, we are not only improving how our hotels connect with us today, we are paving the way for greater scalability, deeper interoperability, and a more dynamic marketplace tomorrow.
At CAOBA, we believe the future of hospitality belongs to brands that empower their partners, simplify operations, and put the guest relationship back where it belongs: in the hands of the hotel.
Here’s to a future shaped by innovation, collaboration, and the beauty of staying true to who we are.
We are just getting started.
